Last updated: July, 2026

Al Qaisar Official ("we", "us", "our") operates [alqaisarofficial.com] (the "Site"). This policy explains how we collect, use, and protect your personal data when you visit or shop with us, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, contact us at:
Email: contact@alqaisarofficial.com
Address: Cheetwood House, Cheetwood Road, Manchester, M8 8AQ

1. Who We Are

Al Qaisar Official is the data controller responsible for your personal data collected through this Site.

2. Information We Collect

We may collect the following categories of personal data:

• Identity data: name, title,
• Contact data: billing address, delivery address, email address, phone number
• Order data: products purchased, order value, order history, returns/exchanges
• Payment data: processed securely by our payment provider(s) — we do not store full card details
• Technical data: device information, time zone setting
• Usage data: how you use our Site, pages visited, time spent, referral source
• Marketing data: your preferences for receiving marketing from us and communication preferences

3. How We Collect Your Data

• Directly from you, when you create an account, place an order, sign up for our newsletter, or contact us
• Automatically, through cookies and similar technologies as you interact with the Site
• From third parties, such as our payment processor, delivery couriers, or analytics providers

4. Cookies

We use cookies and similar technologies to operate our Site, remember your preferences, and understand how visitors use our Site (including analytics and, where you've consented, marketing/advertising cookies). You can manage or withdraw your cookie consent at any time via our cookie banner or your browser settings.

5. Sharing Your Data

We share personal data with trusted third parties where necessary to run our business, including:

• Shopify (our e-commerce platform provider), which processes data on our behalf to operate the Site
• Payment processors (e.g. Shopify Payments, PayPal, or other providers used at checkout), to process transactions securely
• Delivery and courier partners, to fulfil and ship your order
• Email marketing and analytics providers, where you have consented to marketing or where analytics are used on a legitimate interest basis
• Regulatory or law enforcement bodies, where required by law

We do not sell your personal data to third parties.

6. International Data Transfers

Some of our service providers (including Shopify) may process or store data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK's International Data Transfer Agreement (IDTA) or adequacy regulations, so your data remains protected to UK GDPR standards.

7. Data Retention

We retain personal data only as long as necessary for the purposes it was collected, including to satisfy legal, accounting, or reporting requirements (for example, UK tax law generally requires order records to be kept for 6 years). Marketing data is retained until you unsubscribe or request deletion.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Erase your data ("right to be forgotten"), subject to legal exceptions
• Restrict processing of your data
• Object to processing based on legitimate interest or for direct marketing
• Data portability — receive your data in a portable format
• Withdraw consent at any time, where processing is based on consent

9. Children's Privacy

Our Site is not directed at children, and we do not knowingly collect personal data from anyone under 18 without appropriate parental consent, including for products purchased for children (e.g. boyswear), where the purchasing customer is expected to be an adult.

10. Data Security

We use appropriate technical and organisational measures to protect your personal data, including secure checkout processing through Shopify and its payment partners. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Email: contact@alqaisarofficial.com
Address: Cheetwood House, Cheetwood Road, Manchester, M8 8AQ